Dear Gemma,
Following the successful completion of out sale, We would like to express our sincere thanks to you. We have been particularly impressed with the level of communication that took place between us. There has also been a very welcomed layman's explaination of the things we needed to do and the reasons why.( Emails worked for us.)
All the transactions have gone smoothly and you have never pushed or chased us unduely at anytime. We think you are a credit to your company and hope that you can share out thoughts with your colleagues.
Thank you very much Gemmma!
Kind regards
Mr & Mrs McClymont.