Frequently Asked Questions
Buyers Questions
- What is a Home Information Pack?
- Why is a HIP important?
- What is in a HIP?
- What is an Energy Performance Certificate?
- How can I get a copy of the HIP?
- When should a HIP be made available to me?
- How much will a HIP cost?
- What can you do if a HIP/EPC isn't provided?
Sellers Questions
- Does your property need a HIP?
- What about new builds ?
- I'm selling my house privately - do I need a Home Information Pack?
- Who pays for the Pack?
- My house has been on the market before HIPs were introduced. If I change Estate Agents now, do I have to get a HIP?
- Why do you need a HIP?
- What is in a HIP?
- How long does a HIP last?
- What format does the HIP arrive in?
- Do I have to put electrical certificates in my Pack?
- I've lost guarantees of work I have had done - what do I do?
- Should the pack include a Home Condition Report?
- What forms of payment do you accept?

