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Complaints

Useful contacts

Complaints procedure

If you have a concern regarding our service, we will do our best to resolve it with you, so please contact your conveyancer or the conveyancing manager.

Please download our Complaints Procedure for more information.

If you need to access the services of the Legal Ombudsman, you can do so here: https://www.legalombudsman.org.uk/

If you need to make an application for a grant out of the CLC Compensation Fund, you can get further details here: https://www.clc-uk.org/consumers/

Data Protection Complaints

If you have a concern regarding the handling of your personal data, please download our Data Protection Complaints Procedure for more information.

Media Enquiries

For media enquiries please contact media@simplify.co.uk

Our Christmas opening hours

Please note we will be closed on bank holidays and operating with reduced coverage on December 29th, 30th and 31st. If you have an urgent matter, please contact us as normal; for anything else, please email, and we will respond on 2nd January.

Wishing you a wonderful festive season and a happy New Year.